Refund policy

Change of mind

Unfortunately, we do not offer refunds for change of mind, so please be sure of your purchase
before ordering our product.

Faulty product

If you receive a faulty product you will need to return item/s in the original packaging within 14 days of receiving your order. We will replace items free of charge once goods have been returned. To be eligible for a return your item must be unused and in the original packaging that you received it in. You will also need show your receipt or proof of purchase.

Please contact us with any quality issues and for returns information on hello@dubby.com.au.